Privacy Policy efc88 – User Data Protection

01 Information We Collect

Efc88 collects various types of personal information to enable us to provide safe, efficient, and satisfying online wagering services to Malaysia users. This data collection is carried out transparently and only for legitimate purposes.

a) Information You Provide Directly

When you register an efc88 account or interact with our platform, you provide the following information:

• Full name as stated in official identification documents.
• Date of birth for age verification purposes (18 years and above).
• An active email address for account communications.
• Mobile phone number registered under your name in Malaysia.
• Payment method details — bank account number, account holder name, and bank used.
• Copies of identification documents such as MyKad, passport, or driving licence during the KYC (Know Your Customer) process.
• Recent bank statements or proof of address when required for identity verification.

b) Information Collected Automatically

When you use the efc88 platform, our systems automatically record the following technical information:

• IP address and geographic location based on IP.
• Type and version of web browser used.
• Device type, operating system, and screen resolution.
• Login and logout session records, including date and time.
• Pages visited, session duration, and interaction patterns within the platform.
• Betting history, deposits, withdrawals, and other financial transactions.

02 How We Use Your Personal Data

Efc88 uses the personal data collected solely for purposes related to the provision of our platform services. The following is a detailed description of how your data is used:

Efc88 does not use your data for any purpose outside the scope stated above without first obtaining your consent. If we wish to use your data for a new purpose, you will be informed and given the option to agree or decline.

For marketing and promotional communications, you may opt out of receiving such messages at any time by contacting the efc88 support team or using the unsubscribe link in our promotional emails.

03 Data Storage and Security Measures

The security of your personal data is an absolute priority for efc88. We continuously invest in the latest security infrastructure to ensure your information is always protected from cyber threats, unauthorized access, and data breaches.

Technical Security Measures:

• 256-bit SSL Encryption — all communications between your browser and efc88 servers are fully encrypted.
• Data encryption at rest — sensitive information such as passwords and financial details is stored in encrypted format using bcrypt and AES-256 algorithms.
• Firewall and intrusion detection system (IDS) — efc88 infrastructure is protected by a multi-layered defence system.
• Two-factor authentication (2FA) — available to all accounts as an additional layer of protection.
• 24/7 Monitoring — our IT security team continuously monitors systems to detect any suspicious activity.
• Regular security audits — the efc88 platform undergoes independent security audits on a regular basis to identify and address any vulnerabilities.

Data Retention Period:

Efc88 retains your personal data for the duration your account remains active and for any additional period required by law or for legitimate business purposes. Generally:

• Financial transaction records are retained for a minimum of 7 years in line with financial compliance requirements.
• KYC data and identity documents are retained for the duration of the active account period plus 5 years after account closure.
• Activity logs and technical data are retained for 2 years for security and dispute resolution purposes.
• Once the retention period expires, data will be securely deleted or permanently anonymised.

04 Information Sharing with Third Parties

Efc88 does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes. However, there are limited situations where we need to share your information with trusted parties for the purpose of operating our services.

Situations Where Information May Be Shared:

• Payment service providers — banks and payment processors that process your deposit and withdrawal transactions. They receive only the information necessary to complete the relevant transaction.
• Game software providers — companies providing gaming platforms to efc88 may receive game data required for technical operations.
• Anti-fraud agency — to detect and prevent fraudulent activity, money laundering, or other security threats.
• Regulatory authorities and law enforcement agencies — when required by a court order, warrant, or directive from a lawful authority.
• Companies within the same group — efc88 affiliated entities for limited internal operational purposes, subject to strict confidentiality agreements.

In the event that efc88 undergoes an acquisition, merger, or asset sale, user data may be transferred to the new entity. Users will be notified in advance and given the option to delete their accounts if they do not agree to the transfer.

05 Cookies and Tracking Technologies

Efc88 uses cookies and similar tracking technologies to enhance user experience, maintain session security, and analyze platform usage patterns. Understanding how cookies work helps you make more informed decisions about your privacy settings.

Types of Cookies We Use:

• Session Cookies — temporary cookies that are deleted when you close your browser. They are essential for maintaining your login session and account security during active use.
• Preference Cookies — stores your preference settings such as language, display theme, and game preferences so they do not need to be reconfigured each time you log in.
• Analytics Cookies — helps us understand how users interact with the platform, which pages are most popular, and where users encounter difficulties. This data is used for continuous improvement.
• Security Cookies — detects suspicious login attempts, prevents CSRF attacks, and protects the integrity of user sessions.

You can manage or block cookies through your browser settings. Please note that blocking certain cookies — especially session and security cookies — may affect the functionality of the efc88 platform and prevent you from logging in or using some features.

06 User Rights Regarding Personal Data

As an efc88 user, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). efc88 respects and facilitates the exercise of these rights.

• Right of Access — you may request a copy of the personal data we hold about you at any time.
• Right to Rectification — if any information we hold is inaccurate or outdated, you have the right to request immediate correction.
• Right to Erasure — you may request the deletion of your personal data, subject to mandatory retention requirements under applicable law.
• Right to Withdraw Consent — where data processing is based on your consent, you may withdraw that consent at any time.
• Right to Object — you may object to the processing of your data for direct marketing purposes.
• Right to Data Portability — you may request to receive your personal data in a machine-readable format.

To exercise any of the above rights, contact the efc88 Data Protection Officer (DPO) team by email at [email protected]. We will process your request within 14 business days. In complex cases, this period may be extended up to 30 days with prior notice to you.

07 Child Data Protection

The efc88 platform is a service designed exclusively for adults aged 18 and above. efc88 does not intentionally collect, process, or store any personal data from individuals under 18 years of age.

If we find that we have inadvertently collected personal data from a child, we will take immediate steps to:

• Suspending and investigating the account in question.
• Deleting all personal data collected from individuals under 18 years of age.
• Closing the account and forfeiting any remaining balance.
• Reporting to the relevant authorities when required.

Efc88 employs various technical mechanisms and age verification procedures to prevent minors from accessing the platform, including a strict KYC verification process during registration.

08 Policy Amendments and Contact Us

Efc88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements, or technologies we use. Users will be notified of any significant amendments via an in-platform notice or email at least 7 days before they take effect.

The "Last Updated" date shown at the top of this document reflects when the latest version of this Privacy Policy took effect. Continued use of the efc88 platform after the amendment date constitutes your acceptance of the updated terms.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how efc88 handles your personal data, please contact us via:

• Email: [email protected] (Data Protection Officer Email)
• Live Chat: Available 24/7 at the bottom-right corner of the efc88 platform
• Official Telegram: Via the official efc88 Telegram channel